Analysis of the workforce competence in the Tourism sector – 2013
Analysis of the workforce competence in the Tourism sector – 2013
20.03.2014

The document deepens the study of trends in human resource management in the sector "Tourism", taking into account expected changes in technological and organizational terms for 2014-2020. Leading focus in the study is a probabilistic forecast of new skills, competencies and occupations in the sector, together with an outline of scarce jobs, professions, specialties, skills and competencies. Special attention is paid to the analysis of human resources - structure and probability scenarios for development. Analyzed are main groups of staff, job descriptions for different groups of staff. An analysis of the role of the sector "Tourism" in the economy of Europe and Bulgaria in particular is made. The analysis found space for issues for the organization of education and training in tourism. Analysis of the key factors and driving forces for change, and strategies for managing and motivating human resources, increasing the competence of the workforce is made also.

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Confederation of the Independent Trade Unions in Bulgaria BULGARIAN INDUSTRIAL ASSOCIATION Confederation of Labour „Podkrepa”